Phone Fraud: A Big Problem Faced by Businesses


What is telecom fraud? Why does it still subsist? How do you take actions as a business owner? Though there are several advancements in security technology, customer awareness and telecom security protection, phone fraud remains as a major issue for most of the business owners. It is daunting when thousands of dollars are lost in business due to phone fraud activities. You have to know that phone fraud still exists, and it has the capacity to put down your business.

It is really scary to know about phone frauds. If you wish to avoid such telecom security issues, you need to contact a leading telecom service provider. The fraudulent activities have not ceased, even though there is a development of VOIP technology. The thieves know well how to hack your company’s telecommunication system and destroy the complicated systems from your company file. The business owners are mainly concerned with three types of frauds and ensure to take immediate actions for the same.

Phone frauds are classified into three types, such as VOIP phone fraud, voice mail fraud and proprietary phone system fraud and nuisance fraud. The nuisance fraud involves slamming and cramming. The proprietary phone system fraud involves a key system and PBX fraud.

Most of the business professionals face nuisance fraud at times. It is also known as cramming and slamming. If the manager fails to check the phone bills, it has chances to drain the revenues of your business. It cannot break or make a business. Cramming usually occurs when the telecom provider charges for services that customers have not used. The charges will not be desired or ordered by your organization. The charge will include operator assisted calls, bogus voice mail charges, credit check services, monthly service fees and calling card programs.

One thought on “Phone Fraud: A Big Problem Faced by Businesses

  1. Apart from this, there are chances for bogus white pages and yellow pages advertising that unknowingly appear and the bills will be charged directly.

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