Phone Fraud: A Big Problem Faced by Businesses


What is telecom fraud? Why does it still subsist? How do you take actions as a business owner? Though there are several advancements in security technology, customer awareness and telecom security protection, phone fraud remains as a major issue for most of the business owners. It is daunting when thousands of dollars are lost in business due to phone fraud activities. You have to know that phone fraud still exists, and it has the capacity to put down your business.

It is really scary to know about phone frauds. If you wish to avoid such telecom security issues, you need to contact a leading telecom service provider. The fraudulent activities have not ceased, even though there is a development of VOIP technology. The thieves know well how to hack your company’s telecommunication system and destroy the complicated systems from your company file. The business owners are mainly concerned with three types of frauds and ensure to take immediate actions for the same.

Phone frauds are classified into three types, such as VOIP phone fraud, voice mail fraud and proprietary phone system fraud and nuisance fraud. The nuisance fraud involves slamming and cramming. The proprietary phone system fraud involves a key system and PBX fraud.

Most of the business professionals face nuisance fraud at times. It is also known as cramming and slamming. If the manager fails to check the phone bills, it has chances to drain the revenues of your business. It cannot break or make a business. Cramming usually occurs when the telecom provider charges for services that customers have not used. The charges will not be desired or ordered by your organization. The charge will include operator assisted calls, bogus voice mail charges, credit check services, monthly service fees and calling card programs.

Telemarketing Fraud: How Fraudsters use Telephones as Weapons?


Telemarketing fraud has become common in the present scenario. It involves fraud using the telephone where the fraudster will gain money and remains as a loss for the victims. The fraudster will use the telephone as the main weapon to cheat the person. They will disarm the opponent and receive financial gain. It is a massive problem that is occurring all over the world on daily basis. It is a loss to customers and businesses, and the fraudsters are making billions of dollars of revenue through this method. There are different kinds of telemarketing frauds taking place. Some fraudsters will disguise another person and fraud the innocent people. It is commonly termed as identity theft.

The victims would think that they receive a service or product by paying the money to the mentioned account number. In the end, they would not receive any money and remain as a victim of telemarketing fraud. Nowadays, it is common to get messages and mail saying that they have a received a prize or award for their number. The fraudster will contact the victim in a friendly and humble tone, and they tell that they are proud to honor you in part of the company. The fraudster will gain the trust of the victim by using names of large corporations and popular companies. They will speak as a synonym for trust and honesty. Some people will get cheated by their words and at last feel for the loss incurred.

Another way to cheat people is sending scam messages like travel packages, prize offers, recovery scams, charities, and investments. The scammers will discuss by sitting together and try to contact hundreds and thousands of victims a day. They will send direct emails, make cold calls, and publish their scam messages in magazines, television, newspaper, and other advertisement options.